Last updated: January 9, 2023
To access certain features of the Surf Extension, you may be required to successfully sign up for a user account (“Surf Account”) using the available interfaces of the services, and establish a username and password login credentials (the “User ID”). If you establish a User ID, you will keep your User ID secure and will not grant access to or otherwise share your User ID with any other person. You must provide us with true, accurate, current and complete information for your User ID. If we believe or suspect that your information is not true, accurate, current or complete, we may deny or terminate your access to the Surf Extension.
We reserve the right to disable any User ID issued to you at any time in our sole discretion. If we disable access to a User ID issued to you, you may be prevented from accessing the Surf Extension (or any portion thereof).
When you use or view the Surf Extension, send e-mails or other electronic messages to us, you are communicating with us electronically and you consent to receive communications from us electronically. We will communicate with you by e-mail, by text message or by posting notices on joinsurf.com. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. If you elect to receive text messages through the Surf Extension, standard data and message rates may apply. Any and all such charges, fees or costs are your sole responsibility. You should consult with your wireless carrier to determine what rates, charges, fees or costs may apply to your use of the Surf Extension
By creating an account to access the Surf Extension, you acknowledge and agree that Surf will send you service-related e-mails relating to your account, including service updates. Your consent to receive communications and do business electronically, and our agreement to do so, applies to all of your interactions and transactions with us. You may withdraw your consent to receive communications electronically by contacting us in the manner described below. If you withdraw your consent (excluding consent to receive marketing communications), from that time forward, you must uninstall, delete and stop using the Surf Extension. The withdrawal of your consent will not affect the legal validity and enforceability of any obligations or any electronic communications provided or business transacted between us prior to the time you withdraw your consent. Please keep us informed of any changes in your email, telephone number or contact information so that you continue to receive all communications without interruption.
Description of the Surf Extension
What is the Surf Rewards Program?
Membership in the Rewards Program is limited to individuals with a valid Surf Account and is limited to one account per individual. No purchase is necessary to become a member. Customers with a valid Surf Account are automatically enrolled in the Rewards Program. Membership is non-transferable.
How do I Earn Points?
The Rewards Program is a digital, online-only, points-based program where members with the Surf Extension may earn points by using the Surf Extension. You can earn points in the following ways:
A maximum of 300 points may be earned per week from browsing. The Rewards Program works on a rolling basis, where browsing related points for missed days can be earned retroactively, up to the daily and weekly maximums.
From time to time, we may offer other ways to earn points, including through hitting certain achievements (e.g., browsing x amount of unique links, having used the extension for y hours, wish listing z items.) or participating in promotional programs.
Points accrued are non-transferable to other members or accounts and have no cash or monetary value.
How Do I Redeem Points?
Points are redeemable for gift cards or specific products posted on joinsurf.com. A redeemed product will be provided in the form of a gift card, with a value equivalent to the cost of the product as of the redemption date. Points cannot be redeemed in conjunction with any other discount code or deal.
To redeem your points, go to the rewards page on the Surf web app when you are logged in. Choose a reward you have enough points for, and click redeem on the page.
Do my Points Expire?
The accumulated points in your Rewards Program account will expire if your account has neither earned nor redeemed any points in the previous 10 years.
If the Rewards Program terminates, members will no longer be able to earn points but will have 10 years from the effective date of termination to use any accumulated points, after which time the points will automatically expire. If your membership is cancelled, revoked or otherwise terminated, any points in your account will expire upon the effective date of account termination.
What if I Refer a Friend to the Surf Extension?
You may refer a friend or family member by following the instructions in the referral page of the web app and participating in our refer-a-friend program (the “Refer-a-Friend Program”). You must only refer individuals with whom you have a personal or family relationship and who you believe would be interested in the Surf Extension. By submitting an email address as part of the Refer-a-Friend Program, you represent that you have the appropriate permission and consent of your friend or family member to provide their information to Surf for the purposes of the Refer-a-Friend Program. If you choose, we will send an email to your friend or family member on your behalf to tell them about the Surf Extension and the Refer-a-Friend Program. We will not use your friend of family member’s information for any other purpose without their consent. You may refer up to 25 friends or family members per day and you will be eligible to earn points on a maximum of 10 successful referrals. We may, at our discretion, suspend or terminate your access to or use of the Surf Extension or any component thereof if you violate any provision of the Refer-a-Friend Program.
User Data and Privacy
App Updates and Upgrades
Ownership of and License to the Surf Extension
Certain elements of the Surf Extension are protected by copyright.. You are prohibited from modifying, copying, reproducing, publishing, posting, transmitting, distributing, creating derivative works from, decompiling, transferring or selling any of the Surf Extension or other materials provided by us hereunder, or sharing or granting access in any of the foregoing to any third party for any purpose.
The name “SURF” is the trademark and trade name of Surf. Any trademarks, graphics, logos or commercial symbols appearing in or on the Surf Extension and Offerings are the exclusive property of Surf (or its third-party suppliers) and may not be used in any manner without our express written consent.
You agree to: (a) use reasonable efforts to prevent unauthorized access to or use of the Surf Extension; (b) maintain, protect and make backups of your User Data; (c) keep your email address and, where applicable, your contact information associated with your account current and accurate at all times; (d) comply with all applicable laws and regulations, including, but not limited to, all intellectual property, data, privacy and anti-spam laws; (e) keep your User IDs and all other login information confidential; (f) not register for more than one account, register for an account on behalf of an individual other than yourself without such individual’s authorization, or register for an account on behalf of any group or entity; (g) monitor and control all activity conducted through your account in connection with the Surf Extension; (h) promptly notify us if you become aware or reasonably suspect any illegal or unauthorized activity or a security breach involving your account, including any loss, theft, or unauthorized disclosure or use of a User ID or account; (i) not use anyone else’s User ID at any time, without the permission of the User ID holder; (j) not attempt, in any manner, to obtain the password, account, or other security information from any other user; and (k) when using the Surf Extension on a shared computer or device ensure you log out of the Surf Extension when not in use or obtain appropriate consents from other users of the shared computer or device.
No Unlawful or Prohibited Use
Communications Not Confidential
We do not guarantee the confidentiality of any communications made by you through the Surf Extension. We do not guarantee the security of data transmitted over the internet or public networks in connection with your use of the Surf Extension.
Third Party Content, Websites or Services
Your interactions with organizations and/or individuals found on or through the Surf Extension, including discount codes or rewards that we may offer on behalf of third parties, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such organizations and/or individuals. You agree that to the fullest extent permitted by applicable law Surf is not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings even where Surf has provided the discount code or reward. We may receive a commission in connection with third party discount codes and rewards that we offer to you.
Malicious Code and Security
The downloading and viewing of Content is done at your own risk. We do not guarantee or warrant that the Surf Extension is compatible with your computer system or mobile device or that the Surf Extension, or any links from the Surf Extension, will be free of viruses, worms, trojan horses or disabling devices or other code that manifests contaminating or destructive properties. You are responsible for implementing safeguards to protect the security and integrity of your computer system and/or mobile device, and you are responsible for the entire cost of any service, repairs or connections of and to your computer system and/or mobile device that may be necessary as a result of your use of the Surf Extension.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU ACKNOWLEDGE, UNDERSTAND, AND AGREE THAT THE SURF EXTENSION AND OFFERINGS ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS AND WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND. EXCEPT FOR ANY SPECIFIC WARRANTIES PROVIDED OR AS OTHERWISE REQUIRED BY LAW, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, REPRESENTATIONS AND CONDITIONS OF ANY KIND WITH RESPECT TO THE SURF EXTENSION AND OFFERINGS WHETHER EXPRESS, IMPLIED, STATUTORY OR COLLATERAL, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES AND CONDITIONS OF MERCHANTABILITY, QUALITY, DURABILITY, COMPATIBILITY, TITLE, SECURITY, RELIABILITY, COMPLETENESS, QUIET ENJOYMENT, ACCURACY, CURRENCY, TIMELINESS, INTEGRATION, FITNESS FOR A PARTICULAR OR GENERAL PURPOSE AND NON-INFRINGEMENT, AND/OR ANY WARRANTIES OR CONDITIONS ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE, AND/OR THAT THE SURF EXTENSION AND OFFERINGS ARE OR WILL BE ERROR-FREE OR WILL OPERATE WITHOUT INTERRUPTION. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, REPRESENTATIONS AND CONDITIONS OF ANY KIND WITH RESPECT TO THIRD PARTY COMMUNICATIONS AND ANY THIRD PARTY WEBSITES OR CONTENT DIRECTLY OR INDIRECTLY ACCESSED THROUGH THE SURF EXTENSION.
IN THE EVENT THAT THERE IS AN INTERRUPTION OR DISRUPTION TO THE OFFERINGS FOR WHATEVER REASON, EVEN IF SURF HAS BEEN MADE AWARE OF AN ISSUE THAT COULD RESULT IN OR IS LIKELY TO RESULT IN AN INTERRUPTION OR DISRUPTION OF OFFERINGS, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SURF WILL NOT BE REQUIRED TO ISSUE A REFUND OF REWARDS EARNED OR REDEEMED BY YOU THROUGH THE SURF EXTENSION. AS SOON AS SURF HAS IDENTIFIED THE CAUSE OF AN INTERRUPTION OR DISRUPTION, SURF WILL USE REASONABLE EFFORTS TO RETURN THE OFFERINGS AS SOON AS REASONABLY POSSIBLE.
Limitation of Liability
WITHOUT LIMITING THE FOREGOING, UNDER NO CIRCUMSTANCES WILL ANY OF THE SURF PARTIES BE HELD LIABLE FOR ANY DELAY OR FAILURE IN PERFORMANCE RESULTING DIRECTLY OR INDIRECTLY FROM ACTS OF NATURE, FORCES, OR CAUSES BEYOND OUR OR THEIR REASONABLE CONTROL, INCLUDING, WITHOUT LIMITATION, INTERNET FAILURES, COMPUTER EQUIPMENT FAILURES, TELECOMMUNICATION EQUIPMENT FAILURES, OTHER EQUIPMENT FAILURES, ELECTRICAL POWER FAILURES, STRIKES, LABOUR DISPUTES, RIOTS, INSURRECTIONS, CIVIL DISTURBANCES, SHORTAGES OF LABOUR OR MATERIALS, FIRES, FLOODS, STORMS, EXPLOSIONS, PANDEMICS, ACTS OF GOD, WAR, GOVERNMENTAL ACTIONS, ORDERS OF DOMESTIC OR FOREIGN COURTS OR TRIBUNALS, OR NON-PERFORMANCE OF THIRD PARTIES.
Term and Termination
Surf makes no representation that the Surf Extension is or will be available for use in Quebec. This site is not intended for use in Quebec. If you access the site from Quebec, you do so at your own risk and you are responsible for compliance with local laws of your jurisdiction.
Third Party Terms